Susan Wojcicki Quotes
People complain when ads aren't relevant, and they complain when ads are too relevant.
Citations
Wojcicki, Susan. Interview. The New York Times, The New York Times Company, 2011.
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Direct marketing coined this term in 1961. Direct marketing is defined as the ability to target specific consumers with ads rather than blanketing the airwaves with mass appeals and hoping the right people will hear them.
Susan Diane Wojcicki is the CEO of YouTube. She has been in the tech industry for over 20 years.