Kevin Systrom Quotes

The customer wants what the customer wants - when they want it, where they want it, and how they want it. And if you want to build a big business, and you want to be meaningful to a big, broad group of customers, you need to think about how you're going to meet them in the various places where they might expect to see you.

Our focus is on the customers and improving their experience. We believe that if we do that well, competition, prices, and profits will all take care of themselves.

We don't need to take the world by storm. We just need to make our customers happy, and when we do that, the word spreads.

So I think instead of focusing on the competition, focus on the customer.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

Our new attitude is how can we put you in front of our customer.

The well-satisfied customer will bring the repeat sale that counts.

You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.

When a customer enters my store, forget me. He is king.

I am convinced that if you serve great value, people will come to you.

A satisfied customer is the best business strategy of all.

Our development strategy is based on a deep understanding of our customers. They want high-quality products and good service.

The trick is to develop a culture that is customer centric.

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

Many companies talk about customer success, but how many actually put the customer first above all else, always?

If you stay very focused on customers and customer success, people pay attention to that - and in turn, they also want that same type of success.

Every employee at Workday thinks about how they are going to help customers be successful. It is a simple formula, but a lot of companies go out, and they don't listen to their customers; they don't try to solve hard problems, making it tougher for themselves to create a great business.

Every company can use someone advocating loudly for the customer.

Our customers are at the center of everything we do.

Our overriding mantra is to be customer champion.

I think the reason that we do things the way we do is because we respect the customer. And I don't look at what we do as anything less than any other brand.

When you focus solely on valuation and market share, you win some and you lose some. When you focus on the needs of your customers and help them achieve their dreams, you win every time.

It's not enough to be close to the customer. You've got to be glued to the customer.

Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what's best for your customers.