Complaint Resolution Quotes

Many people are never happier than when they get the opportunity to complain, while others are deeply unhappy with how things are but just accept the fact. Complaint occurs when we refuse to accept that things are wrong and we do something about it, even if that something is simply articulating our unease.

When complaints are freely heard, deeply considered and speedily reformed, then is the utmost bound of civil liberty attained that wise men look for.

In the old days, people would pick up the phone and complain or they'd write a letter. But now they go to Ofcom and they must be sick to death of all of this. Any minor outrage that anyone's got, they go to Ofcom. They must be inundated with minor complaints.

Listen to the customer's complaint and act fast.

I'm the one who gets called up about a problem. I'm the one who gets called up about the street lighting and the abandoned car. I'm the one who gets blamed if the police don't arrive. I'm the one they blame if a city truck is broken down.

The Government should be prepared to consider the Charter in Parliament. There is no wisdom in letting complaints be rejected and pikes made

Require nothing unreasonable of your officers and men, but see that whatever is required be punctually complied with. Reward and punish every man according to his merit, without partiality or prejudice; hear his complaints; if well founded, redress them; if otherwise, discourage them, in order to prevent frivolous ones. Discourage vice in every shape, and impress upon the mind of every man, from the first to the lowest, the importance of the cause, and what it is they are contending for.

I didn't really want deadlines and editorial work. I wanted something mechanical and eight hours a day. So I went to work, thinking it was easy - ha, ha - on the complaint desk at the circulation department.

Know how to effectively voice a complaint or make a claim at a retail store.

Opening a complaint for investigation in no way implies that the Office for Civil Rights (OCR) has made a determination about the merits of the complaint.

A consumer is a shopper who is sore about something.

My wife noticed that I wrote really good complaint letters about faulty products and that I could get anything I wanted out of these big corporations, and she said that I was a good writer and that I should go to my dad and ask him for help.

I think we all have to ask ourselves, as leaders, do we have the right processes in place for complaints to be filed and for people to feel protected?

I personally think we developed language because of our deep inner need to complain.

A world where people do not care about the quality of their experience is not a good world for Apple. A world where people care about those details and want to complain about them is the world where our values shine.

Was it ever known that general words were a sufficient satisfaction for particular grievances …. When grievances are complained of, the parliament is to redress them.

If we play our cards right with the media, the Press will be our Inspector General’s Office. Encourage them to find any dirt on our programs and tell us. Then we can fix them or at least start to and everyone will be better off. We will learn of and fix out weaknesses, the press will have good stories, and the public will get better service. I can see some of you wondering what our own Office of Inspection is supposed to do. It is to find out about our problems before the press does, not to wait for complaints and then start looking. When a reporter comes to us with a scandal story of one of our programs, I would love to say, “Good reporting. That’s a serious problem and this is what we have been doing about it. Give us a hand and keep monitoring it, and let us know about our progress.” No one expects us to not have problems, but they do expect us to find them and fix them quickly, and that is what we must all expect of each other.

I'm kind of a complainer, but not about getting old. I complain about, you know, something that can be fixed.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Having diverse leadership means there are more voices in the room, and there are more different points of entry for people who are being bullied or abused at work. There are more points of entry for them to complain to.