Shiv Khera Quotes

You have to treat your employees like customers

people are all there is to an organization

Treat your employees like customers.

I think great bosses hire great people. 'A' people hire 'A' people, but 'B' people hire 'C' people; they're worried they might be shown up... they're concerned that that person might make them look bad.

You really have to understand this isn't a business where you sit in the back room and do calculations - you have to be very concerned about employees and customers, because that's really what's going to bring you success.

An organization, no matter how well designed, is only as good as the people who live and work in it.

I don't read many business books. I read good fiction. Business is about people, so my favorite business books are anything by Dickens.

We do all we can to proactively think about employees, how to care about them.

If there's a secret to New Line, it's the people here.

The culture of a workplace - an organization's values, norms and practices - has a huge impact on our happiness and success.

You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.

The companies that look after their people are the companies that do really well. I'm sure we'd like a few other attributes, but that would be the most important one.

The success of an organization will depend on the people you surround yourself with.

Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.

Who comes first? Don't be silly, says King Hal; it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.

The business of business is people.

Your people come first, and if you treat them right, they'll treat the customers right.

Organizations are communities of human beings, not collections of human resources

An enterprise is a community of human beings, not a collection of "human resources".

It's not about money. It's about the people you have, how you're led, and how much you get it.

If you destroy the people of a company, you do not have much left.

Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relations with their people have been assigned a secondary role. This is too important a subject not to receive first-line attention. In this regard we could learn much from the Japanese. We must reinvest in the human side of management.

It is the inescapable duty of management to fire incompetent people.

But I like to think that a lot of managers and executives trying to solve problems miss the forest for the trees by forgetting to look at their people -- not at how much more they can get from their people or how they can more effectively manage their people. I think they need to look a little more closely at what it's like for their people to come to work there every day.

The bigger you get, the harder this gets because the more aggressive the people working for you are.