Brad Stone Quotes
I don't think value to the customer is achieved at the expense of employees' welfare.
Topics
Business Ethics
Corporate Responsibility
Customer Satisfaction
Employee Benefits
Employee Rights
Job Security
Business Success
Customer Value
Employee Engagement
Employee Morale
Employee Satisfaction
Employee Welfare
Employee Well-Being
Mutual Benefit
Organizational Culture
Work-Life Balance
Workplace Environment
Workplace Well-Being
Citations
Stone, Brad. Interview by Terry Gross. Fresh Air, NPR, 15 Oct. 2013.
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Brad Stone (born c. 1971) is an American journalist and New York Times best selling author. Stone is the author of two books about the history, corporate culture and ruthless tactics of Amazon: Amazon Unbound: Jeff Bezos and the Invention of a Global Empire (2021) and The Everything Store: Jeff Bezos and the Age of Amazon (2013). Stone's book, The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World, was published in 2017.