Jason Fried Quotes

Give your clients the earliest delivery consistent with quality - whatever the inconvenience to us.

If you make the customer a promise... make sure you deliver it.

As long as we deliver services with the highest level of quality and integrity, I'm happy.

There are times when you can take yourself seriously and there are times when you can cut loose. It really depends on your goals and it depends on what you're promising the customer.

I don't want to over-promise and under-deliver.

Integrity is doing what you said you would do. It means you keep your promises.

It is essential that America's word be good.

Commitment is not letting people down. That's very important in life.

I think Paul Martin doesn't mean what he says. He said he would clear this sort of thing up and he didn't do it.

A winner fulfills his contract with the world and with himself. That is, he sets out to do something, says that he is committed to doing it, and in the long run does it.

Don't ever promise more than you can deliver, but always deliver more than you promise.

Promise is one thing. Fulfilling that promise is quite another.

I don't make promises, by and large, that I can't keep.

Mama was a stickler on keeping your word. That's helped me to make the right decisions in so many situations. Because of that, I also think really hard before I make a decision because I know I'm going to have to see it through.

Commitment is not letting people down. That's very important in life. If you say you're going to do something, make sure you do it. Just try never to let people down.

Every time we give our word, it counts. For the most part, people give their word entirely too often. Our word is a precious commodity and should be treated as such.

I work seriously with complete integrity. I never, never, never have offered a part to anyone who didn't deserve it, and I've never not delivered when I do offer a part. My word is better than a contract.

Well, I think if you say you're going to do something and don't do it, that's trustworthiness.

Once lost, trust can only be regained if we are as good as our word.

Undertake not what you cannot perform, but be careful to keep your promise.

Be true to what you said on paper.

Far too many people make promises they can never keep. They may have the best intentions in the world to keep their promise-but if they have not made a plan to keep it, they will not be able to do it.

I want to - on behalf of myself, and I think on behalf of a majority of the American people, say that, you know, our word is good.

The key to growth is to learn to make promises and to keep them.

Your word is your bond, and you do what you say and keep your promise.