User Retention Quotes

Facebook is quite entrenched and has a network effect. It's hard to break into a network once it's formed.

Can anyone create an enduring business on the Web, where it's easy to build new companies, and when survival depends on the whims of fickle users? The big lesson of 'Digg' may be simply this: if someone offers you a ridiculous amount of money for a company that wasn't that hard to build, don't think twice. Take the money and run.

We want people to stay on MySpace. We'll give them whatever they might want to do.

When a company is able to establish a dominant market position, consumers lose meaningful choices. You might not like that Facebook shares your political opinions with Politico, but are you really going to delete all the photos, all the posts, all the connections - the presence you’ve spent years establishing on the world’s dominant social network?

The fundamental truth for developers is they will build if there are users.

If you wake up in the morning and your favorite artist isn't on the service that you're paying ten dollars a month for, sooner or later you lose faith in the subscription model.

Hotmail went from zero to 12 million users with zero marketing steps. Not a penny was spent on sales and marketing, which was astounding. It showed us the power of the network effect.

We know that Google Earth and Google Maps have had a tremendous impact on Google traffic, users, brand, adoption, and advertisers. We also know Google News, for example, which we don't monetize, has had a tremendous impact on searches and on query quality. We know those people search more. Because we've measured it.

It doesn't matter how good your product solution is if users don't enjoy or understand how to use it.

With 100 million people, somebody is using your product in some interesting way. If you change it... you're going to break some use cases.

It's important for people to have freedom to use whatever product they want. We have no problems with other people using other apps, so long as they keep using 'WhatsApp'.

We are a consumer company and our success is directly linked to our users trusting us. Therefore we have the same incentive as the user: they want to see relevant advertising so their experience of Google is positive and we want to deliver it.

WhatsApp only wanted to focus on how current users were engaging with the product. Like how they did not use advertising and kept the experience uncluttered.

Highlight just hasn't proven to be very addictive to either me or my friends. We talk about it often. I keep running it.

Online games for data-mining have a short virtual shelf life. People get bored, especially if the game seems stagnant.

Facebook itself has an interest in having great content so that its users keep coming back.

I think if the average person that uses AOL can't physically see the changes in the company, we've failed.

When you think about a new platform, what will define it as a long-term success are the ongoing range of games and experiences that come to the platform - not what's available on Day One.

If you come from the Internet, as I do - I think of it as sort of my native country - there's a lot of great things happening on the Internet, but one of the things, one of the feelings you just can't escape is the sense that it's really hard to keep people's attention.

Charging a fee for an online service is a good way to lose 90 percent of your customers.

One thing matters more than anything else for a dating product, and that is the quantity and quality of the people who use the product. It's really freaking hard to get critical mass.

The bigger the network, the harder it is to leave. Many users find it too daunting to start afresh on a new site, so they quietly consent to Facebook's privacy bullying.

If you think your users are idiots, only idiots will use it.

Personally, I'd love to see more social media firms develop business models that aren't reliant on advertising. If you're a social media firm selling ads, your goal is to get people to interrupt what they're doing all day long so they come and stare at your service as much as possible.

Our growth relies solely on our users suggesting to their friends to download and use Telegram.