Seth Godin Quotes

If you develop a dialogue with me and take an interest in me, I'll want to give you the business. It's human nature.

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

It's a real pleasure to earn the trust of your customers slowly over time by doing what's right.

We're building a lifelong relationship with people, and every great relationship has to be built on trust.

You're not selling products. You're creating relationships.

You cannot buy trust at any price. But slowly, over time, you can build it for free.

The best of the best understand that people do business with people they like. People do business with people they trust, and people do business with those who make them feel special.

If people like you, they'll listen to you, but if they trust you, they'll do business with you.

If you're open with people and provide context for the decisions that your making, customers will stick with you.

By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.

We have a highly specialized customer and want to give her the best experience somewhere she can trust.

Strong emotional connections between individuals, customers, and salespeople that trust each other will always be 10 times more powerful than the most expensive ad campaign. That's the power social media makes possible.

Brands are all about trust. That trust is built in drops and lost in buckets.

I think with the beginning of any political administration, you have to build trust, and it takes time.

My favorite book is 'Speed of Trust' by Stephen Covey.

When a salesperson truly cares about you, trust forms, and you're more likely to buy, come back for repeat business, and refer new customers.

Whether you have incredible products like at Apple or a great service business, it all comes down to fundamental trust and relationship-building with your customers.

I think what I'm good at is getting to know people and trying to build a relationship over a few weeks and trying to get to the truth.

We have some inherent cost and infrastructure issues that are difficult to deal with, no questions. From my perspective, we have to work on the revenue side primarily. We've lost some customers. We need to rebuild the trust with those customers and get them back.

Trust must be built day by day. It calls for consistency.

A person will not buy from you until he is convinced that you are a friend and are acting in his best interest. You must make this clear.

Trust is a skill learned over time so that, like a well-trained athlete, one makes the right moves, usually without much reflection.

Quality relationships are built on principles, especially the principle of trust.

Trust is built step by step, commitment by commitment, on every level.

I know that obviously, that if you want to get the story, if you want to get close to somebody, if you want to find out what is really the truth or what's really interesting, you have to create a trust between these two things, between the journalist and the subject.