Talk is by far the most accessible of pleasures. It costs nothing in money, it is all profit, it completes our education, founds and fosters our friendships, and can be enjoyed at any age and in almost any state of health.
Leadership is influence, nothing more, nothing less. How do you gain influence from people? You invest in them. How do you invest in them? It starts with giving them time.
Each person's life is lived as a series of conversations.
Empathy and social skills are social intelligence, the interpersonal part of emotional intelligence. That's why they look alike.
Become genuinely interested in other people.
White lies keep social dignity intact and are far more prevalent than most people realize. Several studies have found that an average person is lied to from 10 to 200 times a day - mostly just to keep a conversation going, to avoid conflict, or to establish a connection with someone.
The aim of marketing is to make selling superfluous.
Our attitude towards others determines their attitude towards us.
The name of the game is to talk to people. If you don't talk to people, you can't get started...You knock on twenty doors or so, and twenty guys tell you to go to hell, or that they haven't got time. But maybe at the fortieth or sixtieth house you find the one guy who is all you need. You're not going to organize everything; you're just going to get it started.
We waste a lot of our lives sometimes. There are people sitting across from us who would make the whole world better if we spent more time with them in it, but we can't get across that gully.
The true value of networking doesn't come from how many people we can meet but rather how many people we can introduce to others.
If you're open with people and provide context for the decisions that your making, customers will stick with you.
Slow down and make building relationships as important as building projects.
When I go to parties people recognize me and that's another contact, another tool in my bag of tricks. I don't even have a publicist. I work it.
My wife and I work out together almost every day. It's just a great way to spend time together. We're going to run a marathon together later this year, and that's one more goal that we'll accomplish as husband and wife.
Obviously, marriage is not a synonym for morality. But stable marriages and families do encourage moral behavior.
Social media has shaken up the world of sales, with Facebook, LinkedIn and Twitter offering new ways to hound leads and unprecedented insights into clients.
If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication.
Since loving is about knowing, we have more meaningful love relationships when we know each other and it takes time to know each other.
I like playing these awkward moments in between that build relationships. I don’t ever want to play that character that grabs the girl and has my way with her. That’s just not who that character is. If Daryl falls in love with you, he’s going to love you for the rest of his life.
By criticizing, we do not make lasting changes and often incur resentment.
I think honest communication, no matter where it comes from, is positive for a relationship.
I think the big thing with Philly is I have such a great relationship with all the personnel decision makers that if there ever does come a day where I am traded or something does happen, it's going to be an open conversation.
So I delegate a lot and I make my family come first, my husband and our kids.
I sometimes tell a director that I want to work with him. I tell him twice. After that if he still doesn't give me a call, I move on.
