Dale Carnegie Quotes

I just don't believe that you have to come in and insult people when you want to change things.

Anyone can negatively criticize - it is the cheapest of all comment because it requires not a modicum of the effort that suggestion requires.

Feedback for leaders is often nuanced and difficult to deliver. That said, hearing you are passive-aggressive from 10 different people described 10 different ways becomes hard to ignore.

I believe in grumbling; it is the politest form of fighting known.

Never criticize, condemn or complain in a conversation with a customer or prospect.

My friends tell me that I have a tendency to point out problems without offering solutions, but they never tell me what I should do about it.

Getting the best response from people is how I base my success.

When I first prepared this particular talk... I realized that my usual approach is usually critical. That is, a lot of the things that I do, that most people do, are because they hate something somebody else has done, or they hate that something hasn't been done. And I realized that informed criticism has completely been done in by the web. Because the web has produced so much uninformed criticism. It's kind of a Gresham's Law-bad money drives the good money out of circulation. Bad criticism drives good criticism out of circulation. You just can't criticize anything.

it's good to know who hates you and it is good to be hated by the right people

The resentment that criticism engenders can demoralize employees, family members and friends, and still not correct the situation that has been condemned.

You must not pay a person a compliment, and then straightway follow it with a criticism.

Don't Criticize, Condemn, Or Complain.

The problem with requiring people to be loud and angry to get things done is that you're now surrounded by people who are loud and angry.

It's so important for people in political groups to learn the difference between productive criticism and not. When it's about something you can change, it's productive. But if it's just like "You are an evil person", you can't change that. There's no way around that.

I think a compliment ought always to precede a complaint, where one is possible, because it softens resentment and insures for the complaint a courteous and gentle reception.

When people disagreed with him he urged them to be objective.

Disruption never helps your cause. ... It just looks like you're afraid to have rational discussion.

Many people know how to criticize, but few know how to praise.

You're happy that people are seeing your work. As for the critics, it really hurts when they knock you.

Praise will lead you to vanity, and blame will lead you to self-pity, and both are bad for writers.

I'm sorry," she says. I wheel around. "You know, you're a total know-it-all. And it's incredibly rude sometimes; I mean, you're not perfect either, and you act like it's my fault but it's not my fault for being quiet or your fault for being a know-it-all. It's not your problem or my problem; it's their problem. They're the demented ones, not us, so don't take it out on me, because the only thing that holds things together for me is having someone else on the Not Demented Team.

The better you are at communicating, negotiating, and handling your fear of rejection, the easier life is.

As we forge deeper into this issue of forgiveness, we must be prepared to open up and discuss things that bother us before they escalate to a crisis level. We must examine our struggles with forgiveness in which there are not overt offenses or blatant betrayals. I'm convinced that seeds of resentment take root in the silent frustrations that never get discussed. Other people cannot read our minds--or our palms!--and that is why we have tongues to speak.

We're not really good at knowing what we want, and we are quick to say 'this sucks'. That's where the opportunity lies.

Any criticism of someone you love is hard to take.