Debbie Allen Quotes

It's the human approach to customers that I want to bring back.

If the store were your own business, you'd escort the customer to a product's location in the store and refer to the customer by name.

Memorable customer service can only take place in a human-to-human situation.

I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.

A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers.

Daily life is better when it involves interactions with real people who have a personal investment in their labour, like shopkeepers, than it is with someone 'just doing my job' or the infernal self-checkout machine.

Why go to a machine when you could go to a human being?

People do business with people who make them feel special.

Treat your customers like lifetime partners.

Consumers are statistics. Customers are people.

Every company's greatest assets are its customers, because without customers there is no company.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

I would think anyone who does anything is always concerned about their customers.

There are a lot of people who touch the customer.

You learn so much by having customers and figuring out what they want and keeping them satisfied.

Without our customers, we don't have a business.

The kind of contact that they make with the customer is what brings them back to shop. The experience, the feeling that you have in the store is what makes the difference.

I get all of my motivation from my customers.

I am definitely a person who firmly believes in the human touch and in the importance of people.

It is surprising how little most small business values the customers. A positive feedback from the customer is critical to your business, and what's more important is their referral.

During the early stages of Zoom, I personally emailed every customer who canceled our service.

American bankers believe in the personal touch; the teller conveys a sense that he happens to be there accidentally and he is overjoyed at the lucky chance of the encounter.

I try not to always use self-check-out and things like that!

Sometimes you need these warm, human moments - something that feels close - to help things along.

No computer network with pretty graphics can ever replace the salespeople that make our society work.