Jefferson Han Quotes

As touch-screens have become more popular, they have retrained how we interact with images we see on many surfaces.

Taken as a whole, consumer technologies have made startling advances, but they still are not as easy to use as they should be.

Good design to me is both appearance and functionality together. It's the experience that makes it good design.

The great advance of personal computers was not the computing power per se but the fact that it brought it right to your face, that you had control over it, that were confronted with it and could steer it.

I could open a thousand Excel documents and still never think to scroll past a wall of empty rows to see if, hidden beneath them, there is a tab I need to click. Just doesn't occur to me. Because, design.

There are already a lot of devices in our lives that have rich text or the ability to handle graphics. Our devices are designed to be understood in less than a quarter of a second.

I have problems with machines which aren't gestural.

I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.

Consumers have zero time for products that are not simple, intuitive, and attractive to use. This is especially true with Internet products, where clean and useful design is a prerequisite to keeping anyone on your site for more than 30 seconds.

When I use a direct manipulation system whether for text editing, drawing pictures, or creating and playing games I do think of myself not as using a computer but as doing the particular task. The computer is, in effect, invisible. The point cannot be overstressed: make the computer system invisible.

When we started work on the iPhone, the motivation there was we all pretty much couldn't stand our phones, and we wanted a better phone.

I wrote a lot about the need for an information appliance. I think we've pretty much arrived at one: the iPad. A child could figure out how to use it quickly. Compare it to a DOS computer or even an Apple II; it's no longer nearly as much of a hassle or a mystery.

I feel that it's lovely when, as a user, you're not aware of the complexity.

What matters is 'Have you done a better job of making our experiences feel like home on Windows?' That's our real goal, and that's what we're going to stay focused on.

DOS is ugly and interferes with users' experience.

Mobile forced us to rethink the user experience and do something people would be able to carry out on in a couple of seconds on the mobile phone. By stripping out all the work the user used to do and putting that on the company, we were able to create a much better user experience.

What I hope is, over time, users should not have to read a training manual. They should say, 'I totally get the Workday iPad app, because it runs the way my consumer apps run.'

I love the idea of web design that maximises expressiveness over functionality.

I feel like there are actually a lot of relationships between a website and a film in terms of designing an experience for a screen.

The Internet is full of choices, and nobody is going to make the choice to use a product that is hard to use or unattractive.

When people saw how other people were playing Wii Sports, they could immediately understand how different the system was.

I'm an investor in a lot of things that have to do with human-computer interaction.

You must have the ability to recognize good design and good user experience. These are core things at Airbnb. It doesn't matter which department you're in.

We have worked with a range of input approaches. We've worked with the range of mechanisms to drive immersion into the gaming experience.

I think what is going to happen in the future is more customization, more personalization. We all are different and we ought to be able to customize and have a phone that does exactly what we want it to do - that is so easy to use that we don't even have to think about it. That's what the dream is.