Abdullah Ahmad Badawi Quotes

Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.

For us to stay competitive, we're transforming our services business to be reliable and flexible.

A sustaining innovation makes better products that you can sell for better profits to your best customers.

The purpose of a business is to create a customer.

Every time we bring someone in we ensure that they are a strategic thinker, but even more important that they understand that if the products aren't successful and the products don't sell that there won't be anything to strategize about.

A successful economic development strategy must focus on improving the skills of the area's workforce, reducing the cost of doing business and making available the resources business needs to compete and thrive in today's global economy.

The Small Business 'common app' would function much like the one that students complete to apply to multiple colleges and universities simultaneously. It would ensure that small businesses across the country can concentrate on growing and creating jobs - not wasting time, filling out mountains of repetitive paperwork.

It's all about competitiveness: are you making the products that people really do want and value, and are you making it more efficiently and using less resources and less time than the competition?

I'm a business guy just trying to make - provide great services to the customers that need us.

Customers are very demanding and well informed.

Relentless improvement of the product and upgrading of consumer tastes are the heart of mass merchandising.

Service is how product is delivered - the technical aspect.

After I met my partner, Mr. Protherow, we decided to start a banking project, and at the same time we started to think already about a business on a bigger scale. At the very beginning we thought more about gaining money, to have a normal life with our families, etc.

There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.

The annals of business are filled with stories of companies that thought they had it made and could milk their enterprises without having to bother about improving their products or services. It's amazing how fast they found their markets disappearing.

Your premium brand had better be delivering something special, or it's not going to get the business.

I don't think you can create effectively toward expectation. I'm not in the service business.

My father taught us that to thrive, excellence in technology, quality, and customer service along with cost competitiveness is a prerequisite. His contribution to business, the economy, and society at large can never be underscored enough.

A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

As I've said, in 2007, we're free to go and we'll just have to do what's best for the business.

Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.

Competition is the keen cutting edge of business, always shaving away at costs.

You may grow very quickly the first two years and then watch the business decline, unless you really start selling product at any price range with various degrees of quality.

My view is make Indian manufacturing competitive, and if it is competitive, it can serve customers or consumers anywhere.

I look at each day as a chance to move one notch above yesterday - whether it's in service quality, delivery, speed, or any other aspect of the business.