Service Quality Quotes

One thing that we have learned is that piracy is not a pricing issue. It's a service issue.

Quality is not an absolute measure. It doesn't mean 'deluxeness' or 'perfection'. It means keeping the promise the customer wants you to make.

The easiest way to stop piracy is not by putting antipiracy technology to work. It's by giving those people a service that's better than what they're receiving from the pirates.

The only certain means of success is to render more and better service than is expected of you, no matter what the task may be. This is a habit followed by all successful people since the beginning of time. Therefore I saith the surest way to doom yourself to mediocrity is to perform only the work for which you are paid.

I don't have a crazy rider clause saying I have to stay at fancy hotels. I don't have a problem with staying at a Marriott. But I will admit that I've gotten just basic, regular service there.

I don't care what a lot of anonymous strangers think about restaurants.

We believe that government in Britain should improve the quality of people's lives and improve the quality of our public services in every local community.

He that serves well needes not ask his wages.

Don't worry if they're Democrats or Republicans. Give them service and they'll become Democrats.

I'm an actor - it's not brain surgery. If I do my job right, people won't ask for their money back.

there are times when we need to step in to make sure that competition works the way it should. By doing that, we help the market to work fairly, because competition gives consumers the power to demand a fair deal. It means that companies know that if they cannot offer good prices or the service that's expected, well, the customers will go somewhere else.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service.

Waiters are like hookers, never around when you want them.

Everything I do, I go to black people. If I have a problem at the airport, I'll go to the black ticket agent. I hope they notice me because I'll get better service. If I'm at a restaurant, I look for the black waiter. Rent-a-Car, give you the upgrade.

I think anything which improves services is in principle a good thing.

When I go out to eat, it's usually something moderate in style.

I think any company should compete on the quality of their products, their prices, the novelty they can produce, their services, because that would be fair competition.

Protecting consumers goes beyond just fighting illicit schemes. It also involves making sure that they get what they pay for. Unfortunately, rural telephone customers aren't always assured of that.

A designer is like a doctor for a woman. He has a specific job, and if he is doing it well, he will have the gratitude of the woman for the rest of his life.

The development of capitalism consists in everyone having the right to serve the consumer better or more cheaply.

In the Ford Motor Company, we emphasize service equally with sales.

Simply put: we don't build services to make money; we make money to build better services.

I'm all for consumer rights. I get very aggravated if I don't get a good service.

I am convinced that inside two or three years both the doctors who provide the service and the people who receive the survice will be so completely satisfied with it that no government would dare to take it way.