Customer Role Quotes

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

I've never been in the enterprise where your customers are your partners. It was always, you had customers, and you had partners.

Innovation comes from the producer - not from the customer.

Without our customers, we don't have a business.

The customer invents nothing. New products and new services come from the producer.

It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while.

In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.

Entrepreneurs need to be reminded that it's not the job of their customers to know what they don't. In other words, your customers have a tough enough time doing their jobs. They don't spend time trying to reinvent their industries or how their jobs are performed.