Client Expectations Quotes

Ridiculous as our market volatility might seem to an intelligent Martian, it is our reality and everyone loves to trot out the 'quote' attributed to Keynes (but never documented): 'The market can stay irrational longer than the investor can stay solvent.' For us agents, he might better have said 'The market can stay irrational longer than the client can stay patient.'

A profession is a body of men who voluntarily measure their work by a higher standard than their clients demand. To be professionally acceptable, a policy must be sound as well as salable. Wildlife administration, in this respect, is not yet a profession.

My clients don't pay me to feel sorry; they pay me to bring them money. I am tough, but I have a soft side.

It's difficult for people to visualize from my drawings what it's going to be, so I often find myself talking them into things that they go along with, and when they see what's been made, they are surprised.

One thing I learn - I've been in practice now for half a century or more, and the most important ingredient for an architect to do a good building is to have a good client. I think a client counts for as much as fifty per cent.

All clients' needs and expectations are vastly different.

Every business needs to get out of their own mindset and into the aspirational mindsets of their customers and clients and create services and products that are beyond their customers' imagination but will be what they 'gotta have' in the future.

You define yourself by either what your clients want or what you believe they'll need for the future. So: Define yourself by your client, not your competitor.

It seems dangerous to be a portrait artist who does commissions for clients because everyone wants to be flattered, so they pose in such a way that there's nothing left of truth.

Generally, when I tell people I'm a painter, they ask me if I have a card: 'Yes, we'd like this room in this color.' I still might get cards that say 'Mark Bradford. Painter.'

What we wanted from an agent depended on what he brought in.

You start losing a client the moment you get it.

I'm not stupid, and the people around me aren't stupid. You can't ignore the economic realities of the ways that business is run and the way clients think.

We are always waiting for the perfect brief from the perfect client. It almost never happens [...] Whatever is on your desk right now, that's the one. Make it the best you possibly can.

There's only one shot you have at a movie, and that's your best shot. If you can't give it that, don't go. They're paying you! You gotta do a job for them.

People hire me to create some kind of archetype or some culture type, or something. I guess they accept whatever I come up with.

Having money hasn't changed me. If anything it's made my life worse. People come up to you who knew you before you were famous and who didn't come up to you before. I'm a clever designer. I can do what the client wants. But I'm prepared to forget about money if it affects my creativity because, remember, I started off with nothing. And I can do that again.

Right or wrong, the customer is always right.

I don't care why a client books me, as long as they book me.

I have learned that trying to guess what the boss or the client wants is the most debilitating of all influences in the creation of good advertising.

I have learned that you can't have good advertising without a good client, that you can't keep a good client without good advertising, and no client will ever buy better advertising than he understands or has an appetite for.

What makes a good client, to me, is one that signed on for the strategy as well as the execution, not just the end product.

I've never met a client who wants to be the worst.

Winston, I don't know what I want, but I want you to go out and get it. When I see it, I'll know if it's what I thought I wanted. (Quoting a photography client.)

We looked into and tested the Airbnb website and found the inquiries generated were at price points substantially lower than the market is prepared to pay us directly. It was clear that there were no real synergies between the level of our offering and what Airbnb clientele is looking for.