Jeffrey R. Immelt Quotes

Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?

As a global company, our future growth and success requires that we constantly look at ways to improve our ability to serve customers worldwide.

Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay ahead of your customer's requirements.

As you get bigger, you have to learn to delegate.

Focus on your customers and lead your people as though their lives depend on your success.

One customer well taken care of could be more valuable than $10,000 worth of advertising.

The complaining customer represents a huge opportunity for more business.

The more successful you and your organization become, the more humble and devoted to your customers you need to be.

Successful organizations have one common central focus: Customers.

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.

A satisfied customer is the best business strategy of all.

Your own business growth and success depends on many things, and along that growing path, you are going to have to concede certain responsibilities and activities - whether for your accounting, your production, or day-to-day management.

Every employee at Workday thinks about how they are going to help customers be successful. It is a simple formula, but a lot of companies go out, and they don't listen to their customers; they don't try to solve hard problems, making it tougher for themselves to create a great business.

It's not enough to be close to the customer. You've got to be glued to the customer.

Customer satisfaction is worthless. Customer loyalty is priceless.

You don't build a business --you build people-- and then people build the business.

As much as you need a strong personality to build a business from scratch, you also must understand the art of delegation.

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

A satisfied customer. We should have him stuffed.

Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.

We built this company from the customer back, not from the company out.

Forget about yourncompetitors, just focus on your customers.

I genuinely believe that any business can create a competitive advantage through giving outstanding customer care.

The entrepreneur must be the best salesperson and marketer in his business.