The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
If you love your company and love what you do, you will serve your customers better-period!
The best clients in the world are the people who cause you to struggle.
If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
Successful organizations have one common central focus: Customers.
A satisfied customer. We should have him stuffed.
No one can guarantee you a job other than satisfied customers. That's the only thing that works. Nothing creates work other than products and services you provide that create satisfied customers.
There is only one boss. The customer.
Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?
When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.
Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay ahead of your customer's requirements.
I always want my guests to be happy and impressed.
The command of custome is great.
One customer well taken care of could be more valuable than $10,000 worth of advertising.
We must satisfy our customers.
The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.
We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
The brand is only as good as your products, so.. if people have a good experience on Virgin Atlantic or if they have a good experience on Virgin trains or.. if they have a Virgin mobile phone and they can get straight through to our people and they're well looked after and then they'll try the next product that we launch.
We’re in the business of luxury and there’s nothing more luxurious than being good to people, being respectful of them.
As a leader, you absolutely must expend your energy engaging your frontline employees so that they will take care of customers, who will tell stories about how great your company is to other people, who will become new customers.
Your people come first, and if you treat them right, they'll treat the customers right.
I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but this is almost secondary to the service the customer will receive.
In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.
The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for us.
Every moment in front of a customer is a gorgeous opportunity to live your values.
