Jeff Bezos Quotes

Successful organizations have one common central focus: Customers.

Obsess about customers, not competitors.

The purpose of a business is to create and keep a customer. All business activities must be focused on this central purpose.

Forget about yourncompetitors, just focus on your customers.

We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.

To satisfy the customer is the mission and purpose of every business.

Every company can use someone advocating loudly for the customer.

Our customers are at the center of everything we do.

The goal of listening to customers is not to please every one of them. It's to figure out which customer segments serve your needs - both short and long term.

My aspiration is that M&M become one of the most customer-centric organizations in the world. If we focus on understanding our customers, we will be able to develop customer-centric innovations.

Always listen to your customers.

Proper business planning demands that you focus on the self-interest of the customer at all times.

If you don't listen to your customers, someone else will.

Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay ahead of your customer's requirements.

If you're truly obsessed over customers, it'll cover a lot of errors.

That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.

Businesses are not paid to reform customers. They are paid to satisfy customers.

I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while.

Even in the face of massive competition, don't think about the competition. Just think about the customer.

The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.

Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what's best for your customers.

I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers.

So I think instead of focusing on the competition, focus on the customer.