Reed Hastings Quotes

When you go to a site, you usually run into usability problems pretty quickly. They're not hidden. They're not complicated. They're not baffling. They were in the design or crept into the design.

If we want users to like our software, we should design it to behave like a likeable person.

Consumers have zero time for products that are not simple, intuitive, and attractive to use. This is especially true with Internet products, where clean and useful design is a prerequisite to keeping anyone on your site for more than 30 seconds.

My mantra is: 'Good design accelerates the adoption of new ideas.'

One of the things I've learned with doing 'xkcd' is that you sort of give people, 'Here's the thing, and here's the button you can press to get another thing.' Sometimes that can be more easy to digest than, 'Here's a long page of things.'

As far as the customer is concerned, the interface is the product.

Good design to me is both appearance and functionality together. It's the experience that makes it good design.

Design is not just what it looks like and feels like. Design is how it works.

In many cases, the user interface to a program is the most important part for a commercial company: whether the programs works correctly or not seems to be secondary.

For much of its existence, design was all about convenience. We wanted to hide technology so that users are not distracted into thinking about the tools they use.

Design is a funny word. Some people think design means how it looks. But of course, if you dig deeper, it's really how it works.

Although designers continue to dream of 'transparency' - technologies that just do their job without making their presence felt - both creators and audiences actually like technologies with 'personality.'

What is design? It's where you stand with a foot in two worlds - the world of technology and the world of people and human purposes - and you try to bring the two together.

The only important thing about design is how it relates to people.

I did an early version of my site where it was virtually impossible to get through it, just as a statement about the web. But after a few laughs and some angry e-mails, I realized it wasn't doing me much good. I think the web has become more about the final product, not what it takes to get to it.

Design must reflect the practical and aesthetic in business but above all... good design must primarily serve people.

The Internet is full of choices, and nobody is going to make the choice to use a product that is hard to use or unattractive.

When we considered what to do with the graphics capability of the Wii, we put more attention and focus on the ability to create new experiences rather than the quality of the graphics.

It doesn't matter how good your product solution is if users don't enjoy or understand how to use it.

In design it is important to shoe the effect of an action. ... Feedback is critical.

I have my team focused on the front end, working on the user experience, and making sure we have all the wiki-like tools people need to work on the site. We're just cranking away.

Problems with visual design can turn users off so quickly that they never discover all the smart choices you made with navigation or interaction design.

User experience is everything. It always has been, but it's undervalued and underinvested in. If you don't know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.

Make tweets effortless to enjoy, make it easier for all to participate, and make each of us on Twitter feel heard and valuable.

We want the technology in our devices to enable a social experience.