KAREN KATZ

For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer.

We recognized that for our future, and for the way the customer was now shopping, we had to have one point of view. All roads lead back to the customer.

Chanel is a very important vendor for Neiman Marcus. My favorite thing is the way they finish off the hems on dresses and jackets.

Partnering with Rent the Runway's innovative model, combined with their affinity amongst millennials, provides an exciting opportunity for us. Together, we're helping the next generation of luxury consumers discover and fall in love with designer fashion.

Our customers do not differentiate between channels, and now, neither will we.

My husband, he's very supportive. I couldn't be here without his support along the way.

There is no question that international tourism is on the rise - we see it at Bergdorf Goodman; we see it in Miami.

We deeply regret and are very sorry that some of our customers' payment cards were used fraudulently after making purchases at our stores.

I have admired Kevin Plank and Under Armour from afar. He has assembled an impressive team.

Two of our biggest stores are in Dallas NorthPark and Houston Galleria, where the economy and our customers' business interests are heavily dependent on the oil and gas industry.

Sneakers have become a significant category for us and a very tangible reminder that what our customers want and wear is changing.

People ask me, 'What keeps you up at night?' It's delivering a personal experience to every Neiman Marcus customer. It's the hardest thing we do.

Every day, I pinch myself. It has been an incredible journey.

The promotional environment is part of the world we live in.

We built a business on relationships, and that's what matters to us.

Customers are extremely savvy. They don't want to pay more.

I am honored to join the Under Armour Board, and look forward to seeing how a founder and CEO operates a dynamic and fast-growing company known for innovation and its competitive edge.

While looking ahead, we know challenges remain, but we are encouraged by the strategies we have in place to improve our operational efficiencies and performance.

We believe that we can deliver better shareholder value by remaining an independent retailer.

We are committed to investing in new technology so we can remain a leader in the online luxury business.

Diane von Furstenberg is an extraordinary woman. She's modern. She's a mother, a grandmother, a leader.

Competing at full price is the way we like to do business, but we cannot ignore the promotional environment.

The demographics and the psychographics show that there should be, over the longer term, a continued growth in the numbers of customers who will be shopping for luxury goods, both domestically - as well, international tourists come to the United States.

We want you always to feel confident shopping at Neiman Marcus, and your trust in us is our absolute priority.

Bergdorf Goodman is positioned at the very top of the luxury pyramid, and I think that as we go through this next phase of renovation, we're going to elevate it even further.