Retail Change Quotes

As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.

You go to Main Street, and Wal-Mart is coming to town and kicking out all the mom and pop stores. All the people that were in the mom and pop stores are now working for Wal-Mart.

In response to the making of DSMNY, a change in the Chelsea store became necessary. My flagship stores always have to lead the way.

I've always enjoyed shopping and loved fashion, but my interest as an entrepreneur was definitely more about the opportunities I saw to change the future of retail. My sister was a buyer in New York, and she knew my body and my style, and she could find me things I loved. I thought, 'What if everybody had access to this kind of experience?'

Before, Tiffany sold watches only in its own stores. Now, Tiffany watches are sold in 1,500 stores.

Grandfather was an old-fashioned pharmacist who never ceased venting his resentment at the growing number of retail items the drugstore had to carry, and he would go into periods of fearful rage when the subject of chain stores was raised.

Retail is undergoing a massive change, and there is a chance for new leaders to emerge and older brands to reinvent themselves.

Best Buy. I heard recently they are downsizing and I got sad! I remember when Circuit City was around, I never understood why people would shop there. I always thought Best Buy had a better selection and cheaper prices.

The thing that happened with the music business, there are no stores anymore where you can buy music. It's all an online business now, and that's, you know - the bookstore culture is a very vibrant part of the American experience that we're very reluctant to see go away.

I wanted to create a new way of looking at retail.

Somewhat sadly, the survival of many bookstores now depends on selling merchandise other than books.