Omnichannel Retailing Quotes

As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.

When I first started at HSN, I knew that retailers would have to be poised to take advantage of technology and the rapidly changing ways in which people shop. It was one of the things that drew me to the company.

It is a well-known fact that bringing in technologies in retail sector is good for consumers.

O2O and all-in-one systems mean we have to make online and offline inventory accessible to each other. This is complicated both in terms of the technical aspect and in cost. A story sounds wonderful, but if it is too costly, it is not good. Technology has to match business.

The big problem retailers are facing is the world is moving to mobile.

We really see the future of what we call 'distributed commerce,' so how we get our content, our products, and our brands to consumers.

Amazon, being a provider - not just on the playing field - is, of course, opening up a whole new set of possibilities. At the same time, Amazon also understands platforms. For them, theatrical is an extremely important event. I also believe it's the best way of seeing a movie.