Managing Difficult Situations Quotes

What shall I do unto this people? they be almost ready to stone me.

Though you may not be able to change it, you can handle an ugly situation beautifully.

Sooner or later comes a crisis in our affairs, and how we meet it determines our future happiness and success. Since the beginning of time, every form of life has been called upon to meet such crisis.

I gave her a smile that I hoped conveyed something like: Hey, you know I’m on your side. Gods are such jerks! But what can you do? Probably my expression actually conveyed: It’s not my fault! Please do not kill me!

But I had not the strength nor the inclination to bandy words with a drunkard. What have you done when you have bested a fool?

I said, "I don't think I can give you that kind of emotion." And he [Hitchcock] sat there and said, "Ingrid, fake it!" Well, that was the best advice I've had in my whole life, because in all the years to come there were many directors who gave me what I thought were quite impossible instructions and many difficult things to do, and just when I was on the verge of starting to argue with them, I heard his voice coming to me through the air saying, "Ingrid, fake it!" It saved a lot of unpleasant situations and waste of time.

I find if you are in an office, the crisis finds you. If you're not in the office, the crisis finds somebody else.