The chances of catastrophe grow as organizations grow in number and size, and as internal communications become more time consuming and less intelligible.
This seems to hold in the private and the public sectors both.
Here's the general theory: To clarify, add detail. Imagine that. To clarify, add detail. And clutter and overload are not an attribute of information, they are failures of design. If the information is in chaos, don't start throwing out information, instead fix the design.
Transparency doesn't mean much if the consumer doesn't understand what they're looking at.
A reader should know what he might reasonably expect under a particular label.
Sounded like a load of waffle to me." "There was some important stuff hidden in the waffle.
There's no question there's enough information available to all of us in this society for darn near anything. The problem is the quality of the information, the presentation of it... You shouldn't have to be a lawyer.
It is absolutely stunning. You cannot read numbers that communicate what the reality is. That's part of what I'm trying to get across and that's partly why I use video.
A journalist and an information architect face exactly the same problem - how to give shape to the pile of information in front of you in a way that will make it easy and natural for people to comprehend. I can't imagine any better preparation for the work I do now.
Anything that causes you to doubt, to raise either objections or just concerns about it - and they always put the information right at the bottom of the screen so you can't really read it - every time you see a company do that, the ad becomes less effective. The communication becomes less effective.
Practice design, Not Decoration: Don't just make pretty talking points. Instead, display information in a way that makes complex information clear.
The evolution of knowledge is toward simplicity, not complexity.
We printed all the words out because otherwise nobody would be able to understand them.
The tempo is the suitcase. If the suitcase is too small, everything is completely wrinkled. If the tempo is too fast, everything becomes so scrambled you can't understand it.
It is nice to know that the computer understands the problem. But I would like to understand it too.
In the networks' endless pursuit of controversy, we should ask what is the end value ... to enlighten or to profit? What is the end result ... to inform or to confuse? How does the ongoing exploration for more action, more excitements, more drama, serve our national search for internal peace and stability.
On a daily basis there are some huge ones that are, sure, from time to time, but it is helping the reader sort through all this sort of gray stuff out there.
The fewer data needed, the better the information. And an overload of information, that is, anything much beyond what is truly needed, leads to information blackout. It does not enrich, but impoverishes.
We’re not adding to public awareness; we’re adding to public confusion.
I don't like to be walking around in a vacuum, lost in my own thoughts. I'm much better with information.
People with autism flourish in domains where the information is consistent and predictable, and struggle most in domains where the information is ambiguous and unlawful.