Community Management Quotes

Society is a madhouse whose wardens are the officials and the police.

No man can be a good citizen unless he has a wage more than sufficient to cover the bare cost of living, and hours of labor short enough so after his day's work is done he will have time and energy to bear his share in the management of the community, to help in carrying the general load.

If you run a website where people can congregate, you have a moral responsibility to make sure that community is not harassed.

Curation comes up when people realize that it isn’t just about information seeking, it’s also about synchronizing a community.

I guess if you include contractors that are six or seven people working on reddit, but when we got acquired there were basically three and then in the years since, we've added three more developer hires full time, and a community manger. But the site is still remarkably small.

Like most people, I have no wish to live in a community organized by community organizers.

A community is like the ones who govern it.

In February of 1996, about six months after I created eBay, I started receiving a spate of complaints. Everyone was complaining about each other. I felt very much like I was a parent who had to adjudicate the brothers beating each other up.

Micro-Content + Community Management = Effective Social Media Marketing

Politics I take to be the activity of attending to the general arrangements of a set of people whom chance or choice have brought together. In this sense, families, clubs, and learned societies have their 'politics'. But the communities in which this manner of activities is pre-eminent are the hereditary co-operative groups, many of them of ancient lineage, all of them aware of a past, a present and a future, which we call states.

The social media bit is really about documenting process. I like the dialogue if it's constructive, but I'm now at a crossroads. I've accumulated a lot of followers, and it's great, but I'm also at that teetering point where people are feeling themselves a little too much, commenting a little too much.

If people are able to run the affairs of a village well, eventually they'll be able to run a township, and a county.

Being the chief minister of a regional government is just a pastime compared with the hellish job of being prime minister of two different communities brought together.

In the early days, it was enough for Imgur to have a team that was focused on building product and engineering. But I realized early on if we were going to be successful, we needed someone who would be a bridge between the company and community.

The Rule of 150 says that congregants of a rapidly expanding church, or the members of a social club, or anyone in a group activity banking on the epidemic spread of shared ideals needs to be particularly cognizant of the perils of the bigness. Crossing the 150 line is a small change that can make a big difference.

Cove is essentially a collaboration, coordination and communication tool for the administration of organizations and communities, from the Stanford Graduate School of Business Entrepreneurship Club to church groups and schools.

You have a responsibility when you have a large community.

Sales departments use social to nurture leads and close sales. HR posts job openings and vets applicants. Community and support squads mine networks, blogs and forums with deep listening tools.

Facebook does social really well, but continues to fail at community.

When we talk about the things at Airbnb that are challenging and that they are going to have to overcome, the parallels with eBay are across the board. It's community management. It's making sure the marketplace is in balance - the right amount of buyers and sellers.

You can't actually hire and fire people inside of an open source community. Which means that getting people to work together is much more along the lines of making sure that people have the tools they need both to get their work done but also to know what is being done by other people and how to take that to their employer and tell that story to their employer and to show this is why the community is good and this is why we're working on these sort of things because it helps us over here.

Moderators may take flak - but, hey, that's part of what we sign up for.

CEOs are often chief product officers. But for me to say I'm a chief product officer when my product is a community, I really should be thinking of myself as head of this community.

Treat haters in your online spaces just the same as you would in the real world. If they're not respectful to you and your customers, kick them out.

It is not a sign of communal well-being when men turn to their government to execute all their business for them, but rather a sign of decay, as in the United States today. The state, indeed, is but one of the devices that a really healthy community sets up to manage its affairs.