Business Model Evolution Quotes

Digital life and digital services are a multi-wave business.

I really do see the sharks evolving their perspective. In the early days of the show, if you brough them an app, they would've turned their noses up. But now they know how indispensable those apps are, even to their own traditional businesses.

If you own the only newspaper in town, up until the last five years or so, you have pricing power and you didn't have to go to the office.

I feel like it really marks a new era for Microsoft under Satya Nadella, Alex Kipman, Phil Spencer, and a number of other people who are really committed to the platform being a healthy ecosystem for everybody and not just an extracted business like you see on the Facebook or Google side.

We did some soul-searching. Was the cable industry obsolete? Was it an opportune time to get out? Our conclusion was that if you rebuilt your system with this new fiber-optic coaxial hybrid - which we now call broadband - the glass was half full, not half empty. We could compete.

Whatever business you're in - it doesn't matter - it's going to commoditize over time. It's going to devalue. You've got to keep moving it to a higher value.

If you look at the history of technology gadget makers, hardware makers, it's littered with the corpses of Palm and RIM and companies like that.

Most legacy companies get crushed - they get Blockbustered - because they are too afraid to walk away from the status quo, to embrace what the future is.

The Higher Education Industry is very analogous to the Newspaper industry. By the time they realize they need to change the costs to support their legacy infrastructure and costs will keep them from getting there.

Why is it that big companies fail when the technology changes? It happens in every industry, so what's the pattern? What are they all doing wrong?