Margaret Heffernan Quotes
We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.
Citations
Heffernan, Margaret. Willful Blindness: Why We Ignore the Obvious at Our Peril. Walker & Company, 2011, p. 222.
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Margaret Heffernan (born 1955) is an entrepreneur, CEO, writer and keynote speaker. She is currently a Professor of Practice at the University of Bath School of Management in the UK.