Dale Carnegie Quotes
The chronic kicker, even the most violent critic, will frequently soften and be subdued in the presence of a patient, sympathetic listener— a listener who will be silent while the irate fault-finder dilates like a king cobra and spews the poison out of his system.
Carnegie, Dale. How to Win Friends and Influence People. Simon and Schuster, 1936.
Dale Carnegie was an American writer and lecturer, and the developer of courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People (1936), a bestseller that remains popular today. He also wrote How to Stop Worrying and Start Living (1948), Lincoln the Unknown (1932), and several other books.