Travis Bradberry Quotes
The biggest mistake most people make when it comes to listening is they're so focused on what they're going to say next or how what the other person is saying is going to affect them that they fail to hear what's being said.
Citations
Bradberry, Travis. "Are You A Good Listener?" Forbes, Forbes Magazine, 12 Apr. 2016.
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Biography
Travis Bradberry is an American author on the subject of emotional intelligence.