Liza Featherstone Quotes

A company is not accountable just to its owners, but to its workers and its customers.

No one who is in business for profit can foist his or her beliefs on a workforce that includes many people who do not share those beliefs.

I think good companies can navigate being public and doing the right things for their customers.

I don't think value to the customer is achieved at the expense of employees' welfare.

A company has a greater responsibility than making money for its stockholders. We have a responsibility to our employees to recognize their dignity as human beings.

Alibaba spends money on improving the products and services, not on kickbacks. That's a good thing. It's called a value system, and because of that, we get more and more small- to medium-sized companies to support us in China.

I've never gone into business to make money. Every Virgin product and service has been made into a reality to make a positive difference in people's lives. And by focusing on the happiness of our customers, we have been able to build a successful group of companies.

One's ability to enter into thousands of lawsuits as a tool for success, or to use bankruptcy to avoid paying your former employees and vendors, have little relevance when trying to create good government.

A healthy corporation acts on the interests of its stakeholders and customers.

Companies have greater responsibility to their team members and to the world these days. We're the ones with the power. Large employers are the ones that can move the needle on issues.

Creating a strong company culture isn't just good business. It's the right thing to do, and it makes your company better for all stakeholders - employees, management, and customers.

Business is no longer a matter of profits alone. Profits must come through public confidence, and public confidence is given to any merchant in proportion to the service which he gives to the public.

We believe responsible business can be profitable business

We believe there should be a huge area between everything you should do and everything you can do without getting into legal trouble. I don't think you should come anywhere near that line. We don't deserve much credit for this. It helps us make more money. I'd like to believe that we'd behave well even if it didn't work. But more often, we've made extra money from doing the right thing. Ben Franklin said I'm not moral because of it's the right thing to do - but because it's the best policy.

Profit is the celebration of service.

Do good when you can, and charge when you think they will stand it.

We don't think of ourselves as do-gooders or altruists. It's just that somehow we're trying our best to be run with some sense of moral compass even in a business environment that is growing.

I wouldn't want to manufacture cigarettes. But if I owned - we do own Costco. Do they sell them? Yes. So I don't have a problem owning stock in that. But I just wouldn't want to - I wouldn't want to do it myself. I basically think, if anything is sufficiently antisocial, society should do something about it. But that's a separate question. But - and I don't think there's any company that I have seen that's 100 percent pure.

Sure there are some companies at the margins of our society that probably do that and I think we all have the responsibility as consumers and as investors to avoid them like the plague. If we do, they won't last very long. Doing what's right is the only possible formula for long-term - I emphasize long term - business success.

Since when do corporations not have responsibility to the community? Since when to the not have responsibility to their employees?

I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we can by trying to raise margins. It's a more patient approach, but we think it leads to a stronger, healthier company. It also serves customers much, much better.

Imagine how differently American business would function were our faith in the power of goodness to replace our faith in the power of money. Huge industries would no longer make billions of dollars on activities that diminish the well-being and safety of our children, our health, and our environment, on the pretext that it's "just business." To put money before goodness is idolatry, and the laws of the universe ensure that in the end all idols will fall.

If a business is not ethical, it will fail, perhaps not right away but eventually.

A bank is a relationship. I can't desert you and expect to have a strong relationship afterward. If I told someone, "I know you've been buying milk from me and you need milk to survive. But the price is no longer $2 a gallon. It's going to be $40 a gallon. I'm going to bankrupt you." What do you guys think of me? You would hate us.

To make a quick buck, but over time, if you're not creating value for others, customers, society, isn't going to let you be around.