Harold S. Geneen Quotes

What gets measured, gets done.

I'm not worried about good numbers or bad numbers. You worry about the process.

You can't control what you can't measure

In order to learn how to do something well, you have to fail sometimes. In order to fail, there has to be a measurement system. And that's the problem with most philanthropy - there's no measurement system. You give somebody some money to do something and most of the time you can really never measure whether you failed or succeeded in your judgment of that person or his ideas or their implementation.

If we are to have such a discipline we must have standards, and to get our standards under existing conditions we must have criticism.

The long and short of it is, we need more rigor in all kinds of programs.

Pop is totally results-oriented and there is a very strong feedback loop.

If you don't measure yourself by achievement, how are you going to set achievement levels for other people?

To measure is to know. If you can not measure it, you can not improve it.

There is a higher degree of operational excellence and rigor demanded of Stripe than of most companies.

My liking for a team isn't based on just how good it was, but how good was it in relation to how good it should have been.

Everybody that has a measurement, whether it's in teaching or whether it's in your job, you're always worried how you will be measured.

I always and strictly tell Nintendo employees never to use the term 'success' to describe our own performance.

The signal of the importance of something is whether you're actually measuring it and you're holding people accountable to improving those numbers.

You should always know how you're doing against your metrics. You should always have a weekly review meeting every week.

We want a system that will improve consistency and steadiness in the quality of government.

Measure what is measurable, and make measurable what is not so.

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.

The more accountable I can make you, the easier it is for you to show you're a great performer.

In many spheres of human endeavor, from science to business to education to economic policy, good decisions depend on good measurement.

To me, error analysis is the sweet spot for improvement.

I would have tested the furniture if they'd asked me.

Everybody's got the mindset that everything should be measurable.

Eliminate numerical quotas, including Management by Objectives.

When it comes to work, there is a fear factor around meritocracy. People are afraid of being openly judged. However, when you know what you are being measured against, it's empowering.