David Viscott Quotes

During a negotiation, it would be wise not to take anything personally. If you leave personalities out of it, you will be able to see opportunities more objectively.

If something happens, you have to realize that you can't just yell at people all the time.

Allowing children to show their guilt, show their grief, show their anger, takes the sting out of the situation.

I'm not a screamer. I'm confrontational, but I don't think that translates into anger.

Do not suppress it - that would hurt you inside. Do not express it - this would not only hurt you inside, it would cause ripples in your surroundings. What you do is transform it.

If you're yelling you're the one who's lost control of the conversation.

When I have an argument with someone, even with someone I am not very close with, I can't sleep at night thinking about it. It's terrible. But I still manage speak out frankly because I have also been gifted with the ability to read people. I can sense when they start to get irritated with me, and then, I shift.

Sometimes you get submerged by emotion. I think it's very important to express it - which doesn't necessarily mean hitting someone.

I am a better listener than talker - but that's partly because I believe rows are often caused by saying things you haven't thought through properly.

I've long believed that if you understand how conversational styles work, you can make adjustments in conversations to get what you want in your relationships.

In my experience, most players act the way they do in their own self-interest, in getting their emotions out and basically working with their own demons on court.

You need to be able to communicate what you feel - good or bad. But when I feel things are falling on deaf ears, I take a step back.

If I had a row with my husband, it's not going to work my saying, 'Right, if you don't do what I want, I'm going to walk out.' It doesn't work on any level. What you do is you go in and you say, 'I have a problem. You have a problem. Let's try and sort this out together.' You don't come to an agreement with people who you're falling out with badly.

Negotiation is empathy. It's almost trite to say that if you can't put yourself in the seat of the other person you're speaking with, you're not going to do well. It's not about being a bully, not about making offers people can't refuse.

We don't teach kids how to feel, we don't give them the words to go by.

I don't have problems with people, because if I do, I address it.

I have several times made a poor choice by avoiding a necessary confrontation.

In real life, I tend to yell at people a lot. Not because I'm bossy or mean, but because I'm frustrated.

After years of doing it, you learn the difference between your ego and your opinion. When you're married you have to cut through that.

One of the other things I think that I've been able to do in my life, is to listen well.

I don't think you should always stay calm in a tense situation, because you might not ever confront the problem. Maybe it's better to actually let yourself be tense - and find a solution.

I'm a mediator by training and inclination.

Before I finished another level of Scientology auditing, I had a very hard time with being wrong and I always had to have my own way - and not in a good sense. After auditing, I was able to have my thoughts, communicate them and not have to be right all the time.

In business, there are times when you disagree, and sometimes it turns out that you're just plain wrong. Humor takes away tension and helps you realize you're wrong.

One reason why it has become harder to promote the beneficial side of emotions such as anger is that the moral vocabulary of good and bad has been replaced by the self-help lexicon of positive and negative thinking.