WILLIAM CROWELL
(William Perry Crowell)
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The oft-made criticism of American intelligence efforts was that they do not connect the dots meaning that the information pieces were never put together. This was the major criticism of intelligence prior to September 11.
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William Perry Crowell was Deputy Director of the National Security Agency from February 1994 to September 1997, during which time he was the highest ranking civilian in the agency, who oversaw management.