The average CIA agent was far more comfortable in the refinement of an embassy, a presidential palace, or sitting at the bar in a five-star hotel, than in the marketplace or a peasant hut--a preference that equipped them poorly, to say the least, for the task of gathering real grass-roots information or assessing levels of popular feeling. Time and again, in the Middle East, in Indochina, and in Central America, the CIA agents made disastrous miscalculations that repeatedly left the US utterly unprepared for various violent upheavals. The CIA failed completely to predict the fall of the Shah of Iran, and didn't see the collapse of the Soviet Union until it was right on top of them. To put it bluntly, frequently the CIA had too high an opinion of itself to get down with the mass of the people and find out what was really going on.
