Workflow Management Quotes

A swarm of new business tools coming to phones and desktops near you promise to boost efficiency and streamline collaboration by borrowing social features from the likes of Facebook and Twitter.

We created the hierarchical, pyramidal, managerial system because we needed it to keep track of people and things people did; with the computer to keep track, we can restructure our institutions horizontally.

The unique value that Microsoft can add is around productivity and platforms. Productivity is broadly something we can uniquely do.

I've never tried to work chronologically. I don't think I have the discipline to do that.

Plan your work - work your plan. Lack of system produces that 'I'm swamped' feeling.

It is processes that are important.

We had to address information technology in the ways we had not before and give the agents the tools that they need to do their job more efficiently and more expeditiously.

I no longer file expense reports, so I no longer experience the pain of it. What if everyone had a virtual assistant to do that kind of effort... like approving time off or submitting time-off requests? We want to really encourage developers to create cool things for Slack.

I'm grasping with how you do something on a large scale with multiple operations and not have quality decrease.

Having an intelligent secretary does not get rid of the need to read, write, and draw, etc. In a well functioning world, tools and agents are complementary.

Most of the time, we write something and then figure out who would be best to do it.

The entire idea of building a series of systems in a business is simply this - to create the tools that allow you, as a business owner, to increase productivity and get the job done. The idea behind these systems, of course, is to quit needing your judgement or input in every area of the business.

We know a post-email world is coming. Asana is the first credible post-email application.

Xerox is really good at managing documents, and we're definitely good at managing through a process.

Once you establish what activities your company needs to do, the next question is, 'How do these activities get accomplished?' i.e. what resources do I need to make the activities happen?

Systems and processes are essential to keep the crusade going, but they should not replace the crusade.

I had a system, and the system worked.

A movie script more than anything else is a plan of action for the crew. Everybody in the crew looks at the script to see what they're going to do. It has to contain where you are, and how many people are there, and what they do, and what time of day it is, and what time of year it is.