An honest design communicates solely the functions and values it offers. It does not attempt to manipulate buyers and users with promises it cannot keep.
Our strategy is to provide even more value to users and tie the Venmo community into the PayPal merchant marketplace so that they can use Venmo to buy things.
Many entrepreneurs have shifted their focus to pursuing VC funding as a primary strategic priority instead of concentrating on generating value for their users. This is worrisome because raising capital alone is misleading as a benchmark for success.
Ultimately, you have to provide value to the user.
WhatsApp will bring Facebook another billion users. We will be a billion-user product. Whether there is a direct valuation or an indirect valuation, there is value, and Facebook understands that well.
You can build a filter app get people really excited, but the way to keep them is to provide long-term value. Long-term value is, in fact, being its own network.
When most people ask about a business growing, what they really mean is growing revenue, not just growing the number of people using a service. Traditional businesses would view people using your service that you don't make money from as a cost.
You can make people feel valued or cared for by design alone. It's not purely about money. It's about how we choose to value human experience.
Our management team strongly believes that the key opportunity of our business does not only come from just the increase in terms of number of users but also how we continue to enhance the value of our platform for our users.
You can be so bad at so many things... and as long as you stay focused on how you're providing value to your users and customers, and you have something that is unique and valuable... you get through all that stuff.