You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.
Becoming number one is easier than remaining number one.
By the time you do what somebody else is doing, everybody has moved on to something else.
So no, I don't think we've lost our edge at all.
Keeping a little ahead of conditions is one of the secrets of business; the trailer seldom goes far.
The problem with technology, as with fashion, is that it's impossible to be 'in' forever.
In this business, by the time you realize you're in trouble, it's too late to save yourself. Unless you're running scared all the time, you're gone.
To enjoy enduring success we should travel a little in advance of the world.
I don't go looking for new fads.
We can't keep playing catch up as we have done for every season I've been here.
It's as much looking out your rear-view mirror as the windshield. You want to make sure you put your car in front of the right line. You're constantly looking behind you.
I think fashion is actually very good training for being in the tech world, because it's all about moving on to the next thing, looking for the next thing, not getting stuck in the past.
As I always like to keep in mind about everything: Don't fight the trend.
