A company's employees are its greatest asset and your people are your product
When I went to the Dolphins, we retained most of their coaching staff, and of course, we had a few veteran players. So, I just tried to add a few pieces here and there.
You know, if I've done anything right, it has been hiring the right people.
You have to treat your employees like customers
Learn to look after your staff first and the rest will follow
Unless you invest in people, you are not going to see growth in the long term, the medium term, and maybe even the short term.
If you look after your staff, they'll look after your customers. It's that simple.
One thing that founders forget is that after they hire employees, they have to retain them.
Managers are responsible for setting workplace policies under which teachers can succeed. Managers are responsible for negotiating contracts that create the conditions under which teachers can succeed.
Open-plan offices have been found to reduce productivity and impair memory. They’re associated with high staff turnover. They make people sick, hostile, unmotivated, and insecure.
Treat your employees like customers.
There is only one thing worse than training employees and losing them, and that's not training them and keeping them
Recently, I was asked if I was going to fire an employee who made a mistake that cost the company $600,000. No, I replied, I just spent $600,000 training him. Why would I want somebody to hire his experience?
Human capital will go where it is wanted, and it will stay where it is well treated. It cannot be driven; it can only be attracted.
I really like it that they promote from within.
Vlad hated doing the paperwork as much as he did when a human employee quit, which was why they'd both made a promise not to eat quitters just to avoid the paperwork. As Tess had pointed out, eating the staff was bad for marale and made it so much harder to find new employees.
Many of my staff have been with me for over 20 years. I have a great team, and I make sure they feel respected and appreciated.
You're only as good as the people you hire.
If I were a young coach today, I would be extremely careful in selecting assistants.
You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.
As a business owner or manager, you know that hiring the wrong person is the most costly mistake you can make.
In the kids' home I was in, there was very little change of staff. People stuck around, and they stuck around because they were being paid enough to stay there and raise their families. If you're not supporting the people looking after the kids, you're not supporting the kids, and you might as well chuck them all in the bin.
Managers come and go, and first-team coaches and players can leave suddenly.
You never want to go through a coaching change mid-cycle.
We approached Yahoo and Jerry Yang and said that Hadoop is going to continue to be popular, and as it does, more and more of your team is going to get poached by other companies and come under pressure to leave. This way, you can control your own fate and destiny.
