Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.
To solve a problem or to reach a goal, you don't need to know all the answers in advance. But you must have a clear idea of the problem or the goal you want to reach.
One of the things that's very important, when you're an activist and an organizer like me, is to understand that when things happen of that nature, some people become immobilized and other people begin to find solutions. And Detroit is the kind of city where we begin to find solutions.
A 'problem' is nothing more than a gorgeous opportunity to discover an even better solution.
Give your problem all the thought you possibly can before a solution is reached. But when the matter is settled and over with, worry not at all.
Don't dwell on the problem; concentrate on the solution.
There is no problem only solutions
Believe that problems do have answers, that they can be overcome, and that you can solve them.
The point is to solve problems, not point fingers.
Great leaders don't rush to blame. They instinctively look for solutions.
There is no use talking about the problem unless you talk about the solution
Hope discovers what can be done instead of grumbling about what cannot.
Pessimists are toxic. I love optimists - and by that, I don't mean people who are unable to see challenges. Optimists are solution-oriented.
Leaders have to see past problems to solutions, and my mother excelled at just that.
The thing that differs me from a lot of other people running for the President of the United States is that I focus on the problem first. Then I focus on what the solution is.
We don't have to feel negative about weeds. They're a part of life. We need to see them, acknowledge them, focus on the solution, and immediately do whatever it takes to eliminate their influence from our lives.
Do not Blame the world. Find a solution.
Don't find fault, find a remedy.
You need to have a can-do attitude. There is always a way.
I'm that person who says, 'No matter what the problem is, there's a solution.' That's the way my brain is wired. If someone says to me, 'Well, that's not possible. It can't happen,' I say, 'Yes it is. I'm going to sit here and show you that it can.'
Identify your problems but give your power and energy to solutions
Problems are good, as long as you solve them quickly.
Technologists practice faith too; 'Faith that problems have solutions before having the knowledge to solve them.'
Americans are a can-do people, an enthusiastic people, a problem-solving people. And when given a direction and given a plan, they'll sign on.
Visionary people face the same problems everyone else faces; but rather than get paralyzed by their problems, visionaries immediately commit themselves to finding a solution.
