Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.
Positive thinkers think and talk continually about solutions, and negative thinkers continually talk and think about problems. Keep your mind solution-focuse d rather than problem- focused.
If you can talk brilliantly about a problem
A positive mind finds a way it can be done; a negative mind looks for all the ways it can't be done.
Thinking is one of the most important weapons in dealing with problems
He was a 'how' thinker, not an 'if' thinker.
Be part of the solution, not part of the problem.
When you focus on problems, you get more problems. When you focus on possibilities, you have more opportunities.
I've always tried to present a positive view of the world in my work. It's so much easier to be negative and cynical and predict doom for the world than it is to try and figure out how to make things better. We have an obligation to do the latter.
...think of the solution, not the problem. If your mind was filled only with thoughts of why you were going to lose, then you couldn't think of how to win.
Worrying about a problem is not a strategy for change.
One of the reasons most people are not good at solving problems and manifesting or attracting into their life what they want is because their thoughts are always on what's wrong and on what's missing and on the problem.
A possibility thinker notices a problem just long enough to get excited about the solution.
When we only name the problem, when we state complaint without a constructive focus or resolution, we take hope away. In this way critique can become merely an expression of profound cynicism, which then works to sustain dominator culture.
Leaders don’t complain about what’s not working. Leaders celebrate what is working and work to amplify it.
We would like you to reach the place where you're not willing to listen to people criticize one another... where you take no satisfaction from somebody being wrong... where it matters to you so much that you feel good, that you are only willing to think positive things about people... you are only willing to look for positive aspects; you are only willing to look for solutions, and you are not willing to beat the drum of all of the problems of the world.
The next time someone starts listing all the reasons an idea won't work or can't happen, ask them to give 3 reasons it can.
An anti-something movement displays a purely negative attitude. It has no chance whatever to succeed. Its passionate diatribes virtually advertise the program they attack. People must fight for something that they want to achieve, not simply reject an evil, however bad it may be.
It's endlessly interesting to be organizing and hearing possible solutions or thinking of possible solutions and how to put efforts together. It makes everything else boring, actually.
It seems that we're better at finding someone to blame for our problems than we are at finding creative solutions to fix them.
The problem with this world is not enough problem solvers. So, if you become a problem solver you become rich.
Anticipating problems and figuring out how to solve them is actually the opposite of worrying: it's productive.
