Serving Customers Quotes

I worked the bar business in Fort Lauderdale.

I was a waitress years ago when I was first trying to become an actress, waiting tables in New York City.

There are a lot of people who wait tables. And especially because you can do it at night and you can do your work in the day, she and I had a very similar experience.

Anytime you're tempted to upsell someone else, stop what you're doing and upserve instead.

My dad and my uncles owned a bar outside of Cincinnati. I worked there growing up, mopping floors, waiting tables.

I want you to say to me right from the start, "We are here to serve customers. We're not here for me to make a lot of money. We're not here to bet on interest rates or credit spreads. We are here to serve our customers really well over a long period of time, and that's how you build a successful business." And so I want to see that, too, you know?

I was a lousy waiter, dealing with people and having people in your face like that.

Retailers should not be filling their minds with all the things that are wrong, with how the economy is going, or with trying to get someplace in the business world. They should enjoy being in this moment and in this day and serving the people who come in.

Every employee needs to know that there's somebody out there that they serve. And when we don't let people know that for one reason or another, we're depriving them of a fulfilling job.

To get our passengers where they want to go safely and happily requires thousands of us working together with a shared purpose of supporting each other in serving our customers.

We'll serve, on a good Saturday night six or seven thousand people in all the restaurants, and it's like, the percentages are that maybe one person's not going to like what they get. And I can't be there to fix it. I hate that. We're in this business to make things that please people.