The challenge of the retail business is the human condition.
As a retailer, we want everyone out there to earn more money, but then if you're running a business, and we can't make money because the wages are too high, that's a problem.
It's hard for us in our stores to be a leader in technology.
I worked for a smoothie company, and that was rough. I also sold women's shoes for a very long time. That was super rough.
The big problem retailers are facing is the world is moving to mobile.
There's only so much stuff you can buy. I have to retail the stuff. Stuff that's really really weird - it's cool, but who are you going to sell it to? I do collect some stuff. In the end, I have to run a business.
I don't like department stores. I had a chain of department stores back in 1994 which was Lewis's and Owen Owen, only for a short time, and I found department stores personally difficult.
There is no Internet business in furniture or bedding. Zero - practically in the world.
If any PC manufacturer has made money selling PCs retail in the last 10 years, I'd like to know who they are.
