Quality Measurement Quotes

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.

One of the things that we're all struggling with is how to judge the quality of the value-added experience of an educational course or year. I don't think it's impossible to do that, but it's difficult.

'Quality' means what will sell and do a customer some good - at least try to.

Those who speak most of progress measure it by quantity and not by quality.

Testing by itself does not improve software quality. Test results are an indicator of quality, but in and of themselves, they don't improve it. Trying to improve software quality by increasing the amount of testing is like trying to lose weight by weighing yourself more often. What you eat before you step onto the scale determines how much you will weigh, and the software development techniques you use determine how many errors testing will find. If you want to lose weight, don't buy a new scale; change your diet. If you want to improve your software, don't test more; develop better.

One thing I've learned: My intentions are clear in terms of quality.

I sometimes see People On The Internet decrying work-in-progress tweets and posts as worthless. 'Measuring output by quantity rather than quality is dangerous,' they say. 'More work doesn't mean better work!'

I'd like to see cartoonists measuring their work by higher standards than how many papers their strips are in and how much money they make.

Quality is a direct experience independent of and prior to intellectual abstractions.

I love when a song is conceived as a jigsaw puzzle in the studio, and then it's a natural to play live. That's my gauge of success for a song.

The public always picks quality.