Operational Expertise Quotes

I've always felt that, when I looked at my tombstone, it shouldn't say, 'Mehmet Oz banged out 10,000 open-heart operations.' I've probably done 5,000. Am I any better at it than 10,000? He shook his head. It's just a different number on the tombstone.

I always worked in institutions, I never had a restaurant of my own before, but I have opened over 30 hotels, restaurants and casinos. I understand what it takes to keep them running.

As commanders and staff officers, we are coaches and sentries for our units: how can we coach anything if we don't know a hell of a lot more than just the TTPs?

I spent most of my career operating businesses and fixing businesses, not staring at a Bloomberg screen.

The big value of the founder running the company is really two things: the knowledge and the commitment.

The reality is that I spent years in the factories in Italy when I first set up Jimmy Choo. Today, everyone who has a job at Jimmy Choo, I've done their job - right down to the cleaner.

Keep your debt low, and ask, Can your operational expertise make an impact? Then you're taking away a lot of the risk.

Where we are really well positioned is that we can bring skills to the party. We can fix factories, we can fix operations, and we have a good geographical presence.

We like scalable companies that we think we can grow - because of our expertise, operational is consumer-facing. For the most part, consumer-facing, technology-driven process, driven sometimes if they're call center or into the sales type of stuff associated with it.