Managerial Decision-Making Quotes

When a scout recommends a brilliant right back or a coach recommends one from our academy, we want the manager to weigh up what is right for the team.

What else does a manager do but push buttons? He doesn't hit, he doesn't run, he doesn't throw, and he doesn't catch the ball. A manager has twenty-five players, or twenty-five buttons, and he selects which one he'll use, or push, that day. The manager who presses the right buttons most often is the one who wins the most games.

Information is the manager's main tool, indeed the manager's capital, and it is he who must decide what information he needs and how to use it.

The whole enterprise of teaching managers is steeped in the ethic of data-driven analytical support. The problem is, the data is only available about the past. So the way we've taught managers to make decisions and consultants to analyze problems condemns them to taking action when it's too late.

It's my opinion that a manager must have the right to manage and that clubs should not impose upon any manager any player that he does not want. I have been left with no choice other than to leave.

Disruptive technology is a theory. It says this will happen and this is why; it's a statement of cause and effect. In our teaching we have so exalted the virtues of data-driven decision making that in many ways we condemn managers only to be able to take action after the data is clear and the game is over. In many ways a good theory is more accurate than data. It allows you to see into the future more clearly.

Gasperini works really well, if Inter picked him up, it is naturally because they had good reasons.

This is one of the innovator’s dilemmas: Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake.

The net effect of increasing scale, centralization of capital, vertical integration and diversification within the corporate form of enterprise has been to replace the 'invisible hand' of the market by the 'visible hand' of the managers.