I always keep busy it gives you an opportunity to go through your coaching methods, your files, to see how other managers are working and re-educate yourself.
If I look myself as a manager, I have lot more to learn.
We mislead ourselves when we pretend we can make someone into an effective manager by putting them through a few courses in business school.
Every manager can improve.
The best Chipotle restaurant managers get the title 'restaurateur' and a $10,000 bonus for each person they hire who starts as crew and goes on to become a manager.
I think that the best training a top manager can be engaged in is management by example.
One of the biggest challenges we face today is finding managers who can sense and respond to rapid shifts, people who can process new information very quickly and make decisions in real time. It's a problem for the computer industry as a whole - and not just for Dell - that the industry's growth has outpaced its ability to create managers.
It's good that we have good managers like Jose Mourinho and Arsene Wenger in this country, but I think we should be trying to send out some of our managers to other countries to help not just the development of themselves but the leagues over here. It can enhance their careers.
We have learned how to develop five-minute and even one-minute managers. But we would do better to ask ourselves what it takes to be an executive who helps build a better future.
I've done it the correct way with the coaching badges. I have done watching the games, I have done listening to managers, I have done travelling around Europe watching other managers train, I have done a bit of TV work to help with analysis.
