You've got to find ways to affect the game, whether it's key stops, key plays, anything.
One word that seems to connect both leaders and employees is: 'outcomes.' Built into that word is the implicit and explicit understanding and agreement that effective actions lead to good outcomes; ineffective actions lead to poor outcomes.
Anyone who thinks that they are too small to make a difference has never tried to fall asleep with a mosquito in the room.
Lousy, ineffective actions lead to lousy outcomes. Terrific, effective actions lead to terrific outcomes.
When deeds speak, words are nothing.
Small gestures can have a big impact.
Doing the little things can make a big difference.
Once you see the outcomes and the results, and you see how many people are helped and benefitting, you want to keep on doing it because it's so simple.
I'd like to do something meaningful in the smallest ways, not just words or idiotic writing.
