De-escalation Strategies Quotes

Most people who make threats don't follow through. The most dangerous people are often those who never make threats. But 'most' and 'often' aren't what you are looking for when you're dealing with a scary person. You want to 'know.' And there is no knowing.

How do you deal with a criminal that will not listen to what you have to say and who continues his policy of violence? Some say you continue to talk and let him tire himself out. But nearly 40 years after the institution of apartheid, is there anyone who still believes that verbal persuasion will work?

We have to enforce training that is more emphasized on de-escalation tactics and crisis management control. Once we do that, then we have to put measures in place to reward the officers who are the good officers, which is the majority of them. Then we have to hold accountable the officers that are not abiding by the policies and those laws.

We seldom get into trouble when we speak softly. It is only when we raise our voices that the sparks fly and tiny molehills become great mountains of contention.

You see all the movies where people say, 'Don't fight out of anger'? They say that for a reason.

So are we going to continue glaring angrily at each other while we pose in our tough stances? Or use our time to work out a plan that hopefully doesn’t end with our mutual deaths? (Acheron)

How do you fight someone who doesn't care if they get killed? You accommodate them.

How do you fight someone if you can't hit them?

When our response to all trauma is to call the police, then that gets us into a cycle of perpetuating trauma. Mental health trauma is different from somebody breaking into a store. Those are not the same things, and our response has to be different.

There are times when there's been some discontent and muttered threats from audience members. I take no notice, and in any case, I always have John Carroll around to deflect unpleasantness.

I had some training on how to cope with hostage-taking.