Customer Complaint Quotes

Listen to the customer's complaint and act fast.

Sir, this lane is for ten items or less. I’m counting thirteen items in your cart, including that hemorrhoid cream. And while hemorrhoids might give you a reason to be nasty, they don’t give you a reason to be in this lane.

No marshmallows. "I don't believe this! I'm going to write the president of General Mills! Don't they have any quality control?" "I'm sure it's just a fluke" "Doesn't make any difference whether it's a fluke or not. It shouldn't have happened. When a person buys a box of lucky charms he's got expectations

They always give you three ketchup packets. When you go back up and ask for more, the guy handing them out always treats you like you're taking from his personal stash. "Looks like my kids aren't having ketchup tonight."

I have no issue with raising minimum wage, but then the customer can't say to us, 'Why are you raising your prices?'

In Delhi, where I grew up, commerce is brusque. You don't ask each other how your day has been. You might not even smile. I'm not saying this is ideal - it's how it is. You're tied together by a transaction. The customer doesn't tremble before complaining about how cold his food is.

I went to the store and bought lady fingers, when I got home I noticed one of the fingers was missing so I went back to the store and the manager was nice enough to give me the finger.

When a customer is really not happy, it's a very unpleasant experience.

I worked the AV counter at the Roland Heights public library in the '80s. My best story from the library was the time a couple asked for a recommendation, and I recommended Raising Arizona and they absolutely hated it. They came back hungry for blood. I was on my lunch break and my boss came out and said, "Hey kid, you need to come talk to these people. They totally hate Arizona." And he said, "Arizona's a dog; nobody gets that movie."

Don't you worry about that, Mr. Adamsson. Why don't you head back to Reykjavik and spend some of that extortionate fee you charged me for a couple of hours' usage of your frankly third-rate restaurant and perhaps find a friendless tree stump to listen to your woes?

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.